Frequently asked questions
Specifications
Size: 12.6" H × 9.8"
WArm Length: 16.5"
Weight: 2.2 lbs
Arm Design: Magnetic self-hugging arms
Material: Premium ultra-soft plush fabric
Filling Premium polyester fiber with evenly distributed weighted glass beads
Washing and care
Your weighted stuffed animal is designed to provide comfort, companionship, and cuddles for years to come.
Everyday Care
Spot clean your weighted plush toy gently with a damp cloth to remove dust or small stains and keep your Highland Cow stuffed animal looking its best.
Deep Cleaning
For deeper cleaning, hand wash carefully using mild soap and cold water. Gently reshape your weighted plush and allow it to air dry completely before use.
Machine Washing & Harsh Chemicals
Machine washing, tumble drying, bleaching, or using harsh cleaning products may affect the softness of the plush fabric and the performance of the magnetic components and weighted filling over time.
Keepsake Compartment
Always remove any stored keepsakes before cleaning. Ensure the compartment is completely dry before placing keepsakes back inside.
Cooling Comfort
For a refreshing cooling effect, place your weighted stuffed animal inside a sealed waterproof bag and chill it in the refrigerator or freezer for a short period of time. This helps keep the plush fabric clean and dry while providing extra comfort. While chilling, keep the magnetic arms away from nearby metal objects.
Magnetic Hugging Arms
The magnetic hugging arms are designed to create a comforting embrace. Because magnets are built into the arms, microwave heating may affect the magnetic components and overall product performance.
Shipping and returns
Shipping
We offer free shipping on all orders over $79.90.
Orders are processed within 1–3 business days before shipment.
Once dispatched, estimated delivery times are:
USA & Canada: 5–10 business days
Returns & Refunds
We want you to feel confident in every purchase.
If you're not completely satisfied, you may contact us for a return or refund within the eligible return period stated in our policy.
You can click here to see our Return Policy and Shipping Policy.
How does weighted comfort work?
Ploofe uses evenly distributed weighted glass beads to create a gentle, grounding feeling when you hold it.
Inspired by deep pressure stimulation, this comforting sensation is designed to help you relax, slow down, and feel more at ease during everyday moments.
Can I sleep with my Ploofe?
Absolutely.
Many people keep their Ploofe close during bedtime, reading, movie nights, or quiet moments when they need a little extra comfort.
Is Ploofe safe?
Ploofe is made with carefully selected materials and designed with comfort and durability in mind.
Always follow the recommended care instructions.
Why Ploofe?
A weighted hug, an ultra-soft touch, and a feeling of warmth you can truly sink into — every Ploofe is made to bring comfort to your everyday moments.
With a hidden Heart Pocket, you can keep your favorite notes, photos, or a scented sachet close, making your Ploofe uniquely yours.
More than something you hold — a companion that holds a piece of you.
Keepsake Heart Compartment
Increase focus and feel calmer
Reduce stress and anxiety
Spark happy brain chemicals